Privacy Policy

Effective Date: July 13, 2025

At Ultimate Exterior Cleaning Co., we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our business—online or offline.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, phone number, email address, and home address when you request a quote, book a service, or fill out a contact form.

  • Service Details: Information about your property or service request (e.g., square footage, cleaning needs).

  • Payment Information: Collected securely through third-party processors when payments are made.

  • Website Analytics: Non-identifiable data such as IP address, browser type, and pages visited, to improve our website performance.

2. How We Use Your Information

We use your information to:

  • Provide and schedule our services

  • Communicate with you about quotes, appointments, and follow-ups

  • Send occasional promotional offers, updates, or seasonal reminders (if you've opted in)

  • Improve our website, marketing, and customer service

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Trusted service providers (like scheduling, marketing, or payment platforms) only as needed to operate our business

  • Law enforcement or government officials when legally required

4. Your Choices

You can:

  • Opt out of marketing emails or texts at any time by clicking "unsubscribe" or replying "STOP"

  • Request access to the information we have about you

  • Ask us to delete your personal data, subject to any service or legal requirements

5. Data Security

We take reasonable precautions to protect your data, using secure systems and best practices to prevent unauthorized access, loss, or misuse.

6. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal data from children under 13.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.

8. Contact Us

If you have any questions about this policy or how your information is used, please contact us.